Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you are not, we're here to help.
General Returns & Exchanges
- Returns are accepted within 14 days of purchase.
- Products must be in their original condition and packaging, unwashed, and undamaged.
- A copy of the invoice must be included, along with a reason for return or exchange.
- Returns can be made for either a refund or exchange, depending on your preference.
- Products must be sent through a registered and traceable courier/postal service.
- Return shipping is at the customer’s expense and is non-refundable.
- Send returns to:
- Peri-Winkle: C-155, Ali Chowk, Dhudiwala, Jaranwala Road, Faisalabad
- +92 321 8535936
- Once we receive the returned item, it will be inspected, and you'll be notified of the status within 5 working days.
Damaged or Incorrect Items
- If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.
- You may be asked to share photos or video proof of the issue via email.
- Once verified, we will arrange a replacement at no additional cost, or offer a full refund, as per your preference.
- In such cases, return shipping charges (if applicable) will be covered by us.
For Assistance
- In case of any issues, questions, or concerns, please feel free to reach out to us at:
- dotperiwinkle@gmail.com